Dec. 10th, 2019

hrj: (Default)
 So my department (and our QA partners) held an intensive "investigation closure" session today to try to power through some of the (theoretically) more simple investigations we have in our backlog. Out of approximately 100 investigations, half of them were "low impact" items scheduled for focused attention. Of those, we managed to close about 60%. The theory is that this will free up attention and resources to work on the remaining deviations. The problem I see is that we close all the "low hanging fruit" and now are left will all the investigations that require more resources and more support from other departments. So we look good (in terms of numbers) in the short run, but I don't know that it makes any difference in the long run. And yet everyone will point to the numbers for this event and say, "See, you could do this all the time if you tried."

Gah.

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hrj

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