hrj: (Default)
[personal profile] hrj
My friends, this is how they do it -- remember and be paranoidly vigilant.

You know how I had my Wells Fargo credit card cancelled and replaced after the burglary? Well, today I got an e-mail purporting to be from Wells Fargo saying they're concerned about unusual activity on my account and I need to fax them all my personal and account information to verify my identity or they'll cancel my account.

Yeah, right. Other than my knee-jerk assumption of fraud, what were the clues? Well, once you pull up "view source code", the e-mail address of mine that they're sending it to was harvested off my web site and is clearly one I would never have given to my bank. And the area code for the fax number is a toll number in New Jersey, not the expected toll-free number. And, oh yeah, what was the other problem with their approach? I'M NOT STUPID!

Of course, I get dozens of phishing spams like this every month -- hundreds in a year. Most are instantly recognizable as such because they're for companies I don't have any dealings with. But remember: pure chance means that they're eventually going to hit one you do. And like any good "cold reader", the bait is vague enough yet specific enough that if they get a chance hit on your immediate circumstances, you supply the rest of the scenario in your head. There is absolutely no reason to suppose this scam e-mail has any connection to my burglary. It doesn't need to. They shotgun this thing out to hundreds of thousands of e-mail addresses and all they need is one or two people who have recently lost a Wells Fargo credit card who will panic and respond without thinking things through.

Now to see if Wells Fargo has a fraud reporting e-ddress I can forward it to.

Date: 2008-11-07 05:06 am (UTC)
From: [identity profile] goldenstag.livejournal.com
ANY Email that asks you to post a bunch of personal information is a scam/Phishing scheme, etc. Banks don't do this stuff via email. There are plenty of ways to determine if it's a scam. Check the URL of the website that they're sending you to, for starters ... You were definitely right to check. I don't even bother reporting this stuff anymore. It doesn't do any good.

Date: 2008-11-07 06:00 am (UTC)
brooksmoses: (Default)
From: [personal profile] brooksmoses
This one was weird, though -- they weren't sending us (I got a copy of it as well) to a website, but asking us to fax in the data.

Date: 2008-11-07 01:12 pm (UTC)
From: [identity profile] goldenstag.livejournal.com
That is unusual. From there, I guess checking to see if the fax number is accurate would make sense ... or even contacting the bank/other company ...

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