A Good Word for Good Customer Service
Mar. 16th, 2009 09:48 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
Blackstone Audio (a producer of audio books) is hereby proclaimed a Good Company. One of the tracks on one of the disks of my 8-disk unabridged Histories by Tacitus (thanks for the xmas prezzie
cryptocosm) kept breaking iTunes. I described the problem and my attempts to troubleshoot it to the Blackstone Audio sales contact e-mail and they responded the next day with the information that they're sending me a replacement disk. (All I'd asked for was a downloadable copy of the one track.) If you are a fan of audio books, check them out.
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