A Good Word for Good Customer Service
Mar. 16th, 2009 09:48 pmBlackstone Audio (a producer of audio books) is hereby proclaimed a Good Company. One of the tracks on one of the disks of my 8-disk unabridged Histories by Tacitus (thanks for the xmas prezzie
cryptocosm) kept breaking iTunes. I described the problem and my attempts to troubleshoot it to the Blackstone Audio sales contact e-mail and they responded the next day with the information that they're sending me a replacement disk. (All I'd asked for was a downloadable copy of the one track.) If you are a fan of audio books, check them out.