More on the Apple Time Capsule Failure

[hrj]

So this evening I finally had the time to start poking around online to troubleshoot my Time Capsule back-up/router device power failure. And what do I find at the top of the Google hit list but an entire 800-post thread by people who bought Time Capsules in March 2008 (the same time I bought mine) who had the power supply go kaput on them starting around last September. It looks like there's a possibility that, because my laptop's still under Apple Care warranty, I may be able to have the Time Capsule covered (even though it doesn't have a separate Apple Care policy -- they don't offer one). On the one hand, this makes me very unhappy about the product (un)reliability. But on the other hand, it sounds like Root Cause has been identified. Who knows, they may even be able to transfer my backup files to a new device if it's just the power supply implicated. (It's not that critical, since it's only backups.)

Comments

[ritaxis.livejournal.com]

I cringe when I hear "only backups . . ." I had four separate backup failures coincide with two power supply meltdowns in a row, and lost over a years' work. I had followed standard advice and backed everything up -- but every backup method I used failed in different ways, none of them my fault, in close succession.

Backups do matter.

[hrj.livejournal.com]

True. And technically, my backup files on the Time Capsule are still perfectly fine ... just currently inaccessible. (There are a few hacks posted in various places for pulling the hard drive from the dead TC and hooking it up to run as a simple independent drive. Not sure I'll bother, but it's an available option.)